Every day here at Boru, we help provide solutions to our clients for a variety of Vtiger issues. We recently had a client who came to us about a Vtiger email bug. Our Boru professionals were able to find a solution to the problem.
With standard Vtiger, there is a bug in the permissions for the history widget on the dashboard. Regardless of how you set up permissions, no permissions are applied. This means that whenever someone makes an update to a record, everyone can see it on the dashboard — even if they don’t have permission to see that record. In addition, no permissions are set for emails, which allows emails to show up in the global search for anyone to read.
A bug also exists in the global search. No permissions are set for emails, which allows emails to show up in the global search for anyone to read.
Our professionals were able to write code for this client to ensure privacy rules are in forces for these 2 features. A user will only see his or her updates, as well as the updates of lower ranking roles within their Vtiger system.
Still have questions about Vtiger email sharing and permissions? Contact us at any time.